Mandon Software Limited

The principal activity of the company in the year under review was that of Mandon Software Ltd specialises in technology solutions for the insurance industry, with a focus on Managing General Agents (MGAs) and building control operations. The MPACS modular based, client driven application provides front office and back-office functionality together with flexibility, allowing it to be tailored to individual business needs. The system has been used within the insurance industry since 2000 and is now available as both a desktop and web-based SaaS platform, making MPACS a highly competitive Client Management System (CMS) with an established user base. Revenue is derived through the provision of software licences, SaaS subscriptions, system support and bespoke development services. The company's product suite includes MPACS (the core CMS), the Surveyor's App and the MPORT customer portal. These products along with IT support and development services are offered competitively and are accompanied by an exceptionally high customer care ethos and reliability and reputation. MPACS is the CMS used by ICW Group. Mandon has significantly developed the system for ICW including a client portal facility and a Surveyor's App which has served to achieve significant competitor advantage for the Group and has made ICW the warranty supplier of choice for many of its customers. MPACS is compatible with various software and EDI is easily accommodated.