The Well Being Centre (Saltburn) CIC

The Wellbeing Centre (Saltburn) Community Interest Company (CIC ) delivered Bridge The Gap and Crisis Prevention services to people in our local community struggling with mental health issues. We had a strong demand for support and help throughout the year. We provided well-being care packages helping people to develop the tools and skillsets necessary to manage their own health and wellbeing. Our in-house services incorporated care coordination, counselling, access to wellbeing and social groups and help with advocacy, confidence building, anxiety, debt, exercise and stress management and we continued our work in liaising with other agencies including GP’s, police, charities, voluntary development agencies, mental health employment services, and community mental health workers from multifarious agencies, to create personalised care plans tailored to individual beneficiary need. In our previous fiscal year, we were able to safely re-open our doors and resume face-to-face services as public social confidence returned. In accordance with our strategic plan and vision we successfully introduced social well-being groups together with wrap-around centric holistic support tailored to individual need with excellent outcomes and feedback received from beneficiaries. The Directors’ and management together with our stakeholder and steering committee members would like to extend their heartfelt appreciation and gratitude for all grants, donations, contributions towards core costs, projects and service provision, including the time and resource expertise from our Volunteers throughout our fiscal year. This year saw us successfully regain some of the lost ‘sustainable trading income’ suffered from a forced two-year closure during the Covid-19 pandemic outbreak, thanks in large to a grant covering core costs in a previous financial year from Sirius Minerals (now operating as the Woodsmith Foundation). We are extremely grateful for their invaluable financial support over the past 3 years’ which has had a significant and profound impact on people accessing our projects and services locally in our region. The knock-on effect of this support has been far reaching, benefiting hundreds of people including businesses both directly and indirectly. Q4 2024, also saw us launch a monthly sexual health clinic in partnership with the NHS specifically for vulnerable people in hard-to-reach areas that are unlikely or unable to access help from main stream channels. Having followed through on our strategic plan and vision of creating holistic, centric care plans for each client focused around individual need, the resulting outcomes and feedback have been impressive, demonstrating that solutions encompassing mental, physical and spiritual health & well-being services. delivered by an in-house pool of experienced practitioners represented the best solution and provided excellent value for money. Considering the Centre’s in-house specialist resources and capacitor growth potential, the Director’s believe that engaging and collaborating with local service organisations across our region, joining the dots and working through strategic partnering agreements, will help instigate the positive change required and allow us to replicate our model to facilitate a far bigger reach. Looking forwards we'll continue delivering crisis prevention, counselling, complementary therapies, advocacy, recovery groups, wellbeing drop-ins, social groups, whilst encouraging collaboration and instigation of joint agency / partnership work on community led projects based on proven need because we believe this approach provides the best possible outcomes for beneficiaries. We will also continue to research and disseminate information about health & wellbeing opportunities/services in our area, highlighting and plugging gaps in services, to complement rather than duplicate, exisiting services on offer and invite health professionals and organisations to work with us, encouraging people to access support and continue to collect feedback from clients and record metadata from all outcomes, including lives saved & breakdowns prevented. We are also very proud of our award from Health Watch in recognition of our work.